Published 2021

Trustpilot Transparency Report

The Trustpilot Transparency Report provides more insight into the actions we are taking to protect and promote trust online.

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“Trust is in our name, and trust is at the heart of all that we do as a business; if we are to be successful, we have to be more open, more transparent and honest in the way that we work.”

— Peter Mühlmann, founder and CEO

Our Transparency Report highlights:

  • How we operate and safeguard our platform
  • How we combat fake reviews and misuse of our platform
  • An analysis of Trustpilot’s own TrustScore and customer reviews; and how we’re tackling key issues raised by consumers.
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Want to know more?

Visit our website dedicated to the Trust & Transparency of our platform.